Snowshoe Mountain
IT Support Specialist
Snowshoe, WV · Full-time
Sponsorship not specifiedDetected 30 days ago
Microsoft Office
About the role
- Duties also include the upkeep of documentation and inventory reports, as well as actively monitoring systems and issues, and responding appropriately.
- Field incoming help requests from end users via both telephone and work orders in a courteous manner and ensuring pertinent information is documented.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Responsibilities
- IT Support Specialist is responsible for front-line support of systems and users, providing friendly and timely service.
- These responsibilities include troubleshooting, repairing, and maintaining hardware and software, answering the help-desk phone, responding to help-desk tickets, and prioritizing the triage and response to new and ongoing support requests.
Requirements
- High School diploma or equivalent required.
- Prefer 1+ years of experience in the installation, maintenance, and repair of computers and related equipment and software and/or IT Support experience in an IT Support Position
- Thorough knowledge of Microsoft Office Suite, Microsoft (Windows) Operating Systems Experience
- A valid Driver's License is required.
- May also be required to obtain a license or specific training for off-road vehicles or snow machines.
- This position may be required to work evenings, weekends, and holidays.
- A valid Driver's License is required. May also be required to obtain a license or specific training for off-road vehicles or snow machines.
Nice to have
- Degree in Information Systems or at least 1+ years of experience working in a similar environment preferred.
- Experience in the installation, maintenance, and repair of server and/or network systems is a plus
Equal opportunity
- Snowshoe Resort is an Equal Opportunity Employer.
Apply directly at Snowshoe Mountain →Create a free account for alerts like thisView Snowshoe Mountain immigration profile
This listing is sourced directly from Snowshoe Mountain's careers page and normalized into a canonical job model.