Talkiatry
Sr. Manager, Clinical Platforms
New York, NY · Senior
Work authorization requiredDetected 65 days ago
SQLEpicEHR/EMRLeadershipCollaboration
About the role
- The patient visit is our most critical moment of truth.
- You'll find where friction is costing us in outcomes, provider time, or revenue cycle.
- The work you ship will be felt by 1,000+ clinicians across the country, often within the quarter you launch it.
Responsibilities
- How clinicians document, how decision support fires, how intake routes, and how follow-ups get scheduled - each of those directly impacts patient outcomes, provider productivity, and unit economics at the same time.
- Manager, Clinical Platforms, you will own and optimize some of the most important decisions shaping that experience.
- You'll design the tooling and workflow changes to fix it.
- And you'll drive adoption across the practice.
- You'll partner closely with clinical leadership, operations, and product and engineering, reporting to the VP, Operational Programs.
- This role is ideal for someone who's deeply analytical, loves building, thrives in ambiguity, and wants ownership over work that compounds.
- We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
- Translate anecdotal friction across clinical, operational, and support workflows into structured problem statements with quantified ROI.
- Partner with clinical and operational leaders to pick the highest-impact bets for provider experience, patient outcomes, and unit economics.
- Design and ship the fixes.
Nice to have
- Real EHR experience.
- You've been inside eCW, Epic, Athena, Healthie, Canvas, or an API-first EMR (MedPlum, Elation, OystEHR), not adjacent to one.
- You know what it takes to ship real changes inside a clinical system.
- Automation fluency.
- Experience evaluating or implementing AI-driven clinical tools.
Benefits
- medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we're a mental health company, and we put our team's well-being first
- we're a diverse, experienced group motivated to make a difference in mental health care
Company info
- We want our EHRs to operate as high-performance clinical platforms, not just systems of record (i.e., just part of doing business)
- At Talkiatry, we are an
Equal opportunity
- equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience.
Visa & Work Authorization
- Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed.
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This listing is sourced directly from Talkiatry's careers page and normalized into a canonical job model.