Modivcare
Dispatcher
Dover, DE
Sponsorship not specifiedDetected 13 days ago
ExcelCustomer SupportCommunicationOrganizational SkillsMicrosoft Office
About the role
- Are you passionate about making a difference in people's lives?
- If so, this opportunity may be the right fit for you!
- Modivcare is looking for an experienced Customer Advocate/ Dispatcher to join our team.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.
- The employee is required to stand
Nice to have
- Assists transportation providers with questions and concerns related to transportation services.
- Schedules, modifies, and cancels reservations as needed.
- Receives and records provider concerns accurately and efficiently.
- Ensures complete and accurate trip data input.
- Refers unresolved transportation provider or member grievances to the appropriate department for resolution.
- Answers incoming calls on the Transportation Provider call line.
- Participates in required meetings and contributes to other projects or duties as assigned.
- Zero (0) plus years of experience.
Compensation
- Salary: $17.50/hr
Benefits
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Medical, Dental, and Vision insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
Equal opportunity
- EEO is The Law - click here for more information
- Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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This listing is sourced directly from Modivcare's careers page and normalized into a canonical job model.