Customers Bank

HR (PXT) Operations Coordinator

New York, NY, USA · Intern · Internship

Work authorization required$70k-$75kDetected 86 days ago

ReactHRHRISCustomer SuccessLeadershipCommunicationMicrosoft Office

About the role

Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors.
By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Salary range: An annual salary range of $70,000 - $75,000 is what we expect to pay for this position, based on overall skills and experience.

Monitor and manage the PXT shared mailbox as the central intake for PXT requests.
Track and document team member cases to ensure timely follow-up.
Support completion of I-9s for new hires.
Ensure all candidates hired successfully complete the background check screening process, communicating any flags for resolution to the Talent Acquisition lead, prior to the start date.
Drive AI solutions and efficiencies within PXT.
Support compliance reviews and assist with preparation for internal/external audits.
Support follow-ups and action tracking from meetings to drive accountability.
Partner with PXT leadership to build and monitor the team's strategic roadmap.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun.

Experience with using AI tools for automation and efficiency.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

This position is ideal for a recent college graduate with a degree in Human Resources
Master's degree is a huge plus.
1-2 years of work experience, in a corporate or professional atmosphere.
Internship focusing in HR operations is preferred.
Excellent organizational and communication skills.

An annual salary range of $70,000 - $75,000 is what we expect to pay for this position, based on overall skills and experience.
Process all employee changes and updates within Workday including promotions, onboarding, terminations, transfers, compensation changes.

Our vision, mission, and values guide us along our path to achieve excellence.
We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.

PXT Solutions Operations
Process all employee changes and updates within Workday including promotions, onboarding, terminations, transfers, compensation changes.
Own TM engagement with respect to first-line support for PXT inquiries questions on policies, benefits, and payroll; escalate complex issues as needed.
Process employment verifications, unemployment claims, and monitoring expenses.
Act as a backup for other PXT Solutions team members to minimize key person risk.
Project & Program Management
Track delivery of PXT-led projects, maintaining trackers and status updates to ensure deadlines are met.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

This listing is sourced directly from Customers Bank's careers page and normalized into a canonical job model.