BeyondTrust

Customer Trust Specialist

Remote Cananda | Remote United States, Eastern, Atlantic Time Zones

Sponsorship not specified$53k-$800kDetected 29 days ago

AWSGCPAzureCloud PlatformsCybersecurityComplianceSalesCustomer SuccessZero TrustHIPAACommunicationCollaborationProblem SolvingPublic Speaking

About the role

This role requires deep technical fluency in cloud security, PAM, and identity security, combined with the ability to communicate complex BeyondTrust specific security topics clearly to both technical and executive audiences.
Additional duties include internal Trust & Assurance responsibilities such as representing Security on PHRs, Cloud Governance communications, and Security Issues Management.

Partner with Sales and Customer Success to qualify security objections and accelerate deal cycles by removing security-based blockers.
Maintain and continuously improve a centralized security knowledge base to support scalable, consistent responses across the GTM team.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
This is a strategic, revenue-supporting position that operates at the intersection of security expertise, customer success, and sales enablement.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Ability to interpret technical data (application logs, architecture diagrams, technical reports) and communicate findings to non-technical stakeholders.
5+ years of experience in cloud security, cybersecurity architecture, or a related technical field, preferably in a SaaS environment.

Bachelor's or master's degree in IT, Cybersecurity, or Information Assurance
Experience in a pre-sales, sales engineering, or customer advisory capacity within a security vendor
Experience supporting Cloud Platforms or Software-as-a-Service (SaaS) applications
Certifications such as CISSP, CISM, CCSP, or AWS/Azure Security certifications
Deep knowledge of PAM or identity security products and their security architecture implications
Active engagement with emerging technology frameworks including AI and Post-Quantum Cryptography
They're more than just words for us.

Support internal Trust & Assurance responsibilities including Product Health Reviews (PHRs), Cloud Governance communications, and Security Issues Management customer outreach.

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
Learn more at www.beyondtrust.com.
BeyondTrust is the global identity security leader protecting Paths to Privilege™.
Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies.
We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
Partner with Threat Intelligence team and monitor changes to the security regulatory environment to proactively advise customers on how BeyondTrust aligns with emerging requirements.

This listing is sourced directly from BeyondTrust's careers page and normalized into a canonical job model.