Customer.io

Senior Data Scientist

Americas Remote · Senior

Sponsorship not specified$140k-$150kDetected 36 days ago

PythonSQLBigQuerySnowflakeMachine LearningdbtData EngineeringData ScienceStatisticsA/B TestingAccessibilityCommunicationCollaboration

About the role

Hi, my name is Michael, Head of Data & Analytics at Customer.io, and I'm looking for a Senior Data Scientist to help our teams make better decisions using customer and product data.
We're looking for someone with an ownership mindset and a bias for action who balances technical rigor with practical decision-making.
Curiosity: You naturally question assumptions and dig deeper into the "why" behind user behavior.

Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.
Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.

5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment.
Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems.
Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.

We believe in transparency.
Starting salary for this role is $140,000-$150,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we're committed to taking great care of them.
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute call with Recruiter
45-minute call with Hiring Manager

Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
See full benefits here →
We commit to using our influence to increase inclusion and equity within the tech industry.
We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
What we're looking for

This listing is sourced directly from Customer.io's careers page and normalized into a canonical job model.