GHX

Delivery Manager I

Office Location or Remote - USA

Sponsorship not specified$24k-$29kDetected 60 days ago

Project ManagementSalesforceCRMExcelSupply ChainCustomer SuccessCustomer SupportPatient CareLeadershipProblem SolvingTime Management

About the role

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.
Together we take more than a billion dollars out of the cost of delivering healthcare every year.

Cultivates and maintains customer relationships within assigned account base.
Actively create tasks that impact service design, success and impact future concepts, products, and innovations.
Develops an in-depth knowledge of customer environment and GHX product knowledge to achieve goals and solve complex problems while fostering innovation.
Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

Working knowledge of Microsoft Office Suite, Microsoft Excel, Word, and Microsoft PowerPoint
Experience with project management, customer success, training and/or customer service
Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies and proficiency for the role.

Internet savvy and computer literacy with proficiency in Microsoft Office applications
Ability to work with little direction or guidance on projects and tasks
Able to work effectively with cross-functional teams and personnel at varying levels within GHX and customer organizations.
Analytical and detail-oriented with strong project management skills
Strong leadership, problem-solving and customer service skills.
Strong accountability and integrity due to sensitive nature of information
Strong written, verbal, and presentation skills.
Salesforce knowledge or a relatable CRM tool
Webinar and training experience
This position will be responsible for managing and cultivating customer relationships for their assigned account base.

The base hourly range represents the anticipated low and high end of the GHX's salary range for this position.
Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies and proficiency for the role.
The base salary is one component of GHX's total compensation package for employees.
$23.55 - $29.32
#LI-Remote #LI-KL
GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.

It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not

Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues.
Host ongoing webinars and trainings for Managed Services customers and internal teams.
Proactively developing campaigns to re-engage customers and increase customer KPI's to ensure service excellence and satisfaction.
Lead implementation of managed services solutions for new customers and work closely with cross-functional teams to ensure successful project kickoff
Create, develop, and use presentation materials for onsite or WebEx meetings with customers

This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.

This listing is sourced directly from GHX's careers page and normalized into a canonical job model.