OPENLANE

Independent Account Executive - CST/MST (Remote)

Remote, United States

Sponsorship not specifiedDetected 5 days ago

ReactData AnalysisSalesforceCRMSalesAccount ManagementCustomer SupportResearchCommunicationCollaborationTime ManagementMentoring

About the role

And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
We transform risk into progress through data, experience, and intuition.
You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.

Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer's business needs.
Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.
Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory.
You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency.
Tech-savvy. Once trained, you're able to quickly master technology platforms/tools to use to support yourself, your team and your customers.
You are driven to reach new goals and can make decisions to maintain momentum toward your goals.
Taking ownership of your region, you will proudly and enthusiastically drive growth while teaching best practices to ensure success.
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.

3-5 years of related sales and/or account management experience.
Strong understanding of online technologies and proficiency in Google Suite offerings.
Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.
You must have the ability to evaluate strategies and pivot directions when needed.

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Tuition Reimbursement for eligible programs

At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
We pursue challenges that inspire us to build, create, and innovate.
We seek to understand and improve our customers' experience.
We deliver what we promise and learn along the way.
Driven Waybuilders.
Relentless Curiosity.
Smart Risk-Taking.
Fearless Ownership.
What We Offer:
Competitive pay

This listing is sourced directly from OPENLANE's careers page and normalized into a canonical job model.