Airwallex

Global Lead, Commercial Risk Strategy

US - San Francisco · Director

Sponsorship not specifiedDetected 26 days ago

SalesforceAccount ManagementLeadershipCommunication

About the role

Our mandate is to embed risk discipline into how we originate, structure and grow our commercial book so that revenue is sustainable and commensurate with the risk we take.
You will join at a moment where we are formalising our first line commercial risk function globally, with strong sponsorship from our Chief Revenue Officer ("CRO"), Chief Regulatory and Compliance Officer ("CRCO") and senior commercial leadership.

Reporting directly to the Chief Revenue Officer, you will build and lead the first line commercial risk function for Airwallex.
You will combine strategic design with hands‑on deal support, portfolio monitoring and incident management so that risk becomes a core commercial capability, not an afterthought.
Pre-Deal Risk & Supportability: Define and manage the 1st LoD commercial risk strategy and supportability frameworks.
Capability Building & Conduct: Partner with enablement teams to design practical training and tools for front-office staff.
Always-On Portfolio Monitoring: Design and execute a continuous portfolio monitoring framework alongside Data and Regional RevOps teams.
Incident Management & Governance: Lead structured post-mortems on commercial-induced incidents, driving root-cause analysis and 1st LoD remediation.

10-12 years of risk management experience within financial services, with significant time spent in 1st line or business-aligned roles directly interfacing with front-office or Sales teams.
Deep expertise in at least two of the following areas: credit and portfolio risk, payments or merchant risk, operational and conduct risk, or enterprise risk.
Proven track record of designing and implementing practical risk frameworks that materially influence commercial strategy within a Three Lines of Defense (3LoD) model.
Strong analytical data literacy with the ability to define KPIs, interrogate dashboards, and balance quantitative metrics with qualitative business judgment.
Exceptional communication skills, with a demonstrated ability to translate complex risk concepts into clear commercial language and navigate tough "risk vs. revenue" discussions with senior stakeholders.

Experience in high-growth, product-led fintech environments (e.g., payments, issuing, FX, or modern banking).
Familiarity with global regulatory and scheme frameworks relevant to B2B fintech, including KYC/AML, sanctions, card network rules, and data privacy.
Experience designing portfolio early-warning indicators, concentration limits, and stress testing.
APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS
All official communication will come from an @airwallex.com http://airwallex.com email address.
Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters.
Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).

The Commercial Risk Control team sits in the first line of defence within the Commercial organisation and partners directly with Sales, Partnerships, Account Management, Revenue Strategy & Operations and other Legal, Risk and Compliance teams across Airwallex.
We help the business win the right customers faster, avoid the wrong ones earlier, and build a culture where every commercial leader thinks like an owner of our risk profile.
Translate complex 2nd line risk appetite and policies into clear, actionable commercial playbooks.
Embed risk ownership into daily operations by actively participating in major deal reviews, pipeline calls, and quarterly business reviews.
You will define the commercial risk strategy, own the supportability frameworks that govern which customers and use cases we back, and be the primary interface between the commercial organisation, the CRO and second and third line risk teams.

Airwallex is proud to be an equal opportunity employer.
We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
If you have a disability or special need that requires accommodation, please let us know.

Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

This listing is sourced directly from Airwallex's careers page and normalized into a canonical job model.