Clear Capital
Customer Success Manager II
Remote - US · Mid
Sponsorship not specified$66k-$92kDetected 9 days ago
NegotiationPerformance ManagementCustomer SuccessCommunication
About the role
- The Customer Success Manager II is the owner of Core Account Customer Success and Sentiment.
- You will analyze accounts that have customized, high-touch processes and work to streamline to standardized process.
- You will take on special projects related to customer success as needed.
Responsibilities
- Wherever it Leads, Whatever it Takes® - No matter how remote, complex, or unexpected. Our commitment never wavers.
- Lift others up - We lead with empathy and strive to improve the lives of those around us.
- Wherever it Leads, Whatever it Takes®
- We lead with empathy and strive to improve the lives of those around us.
Compensation
- The base salary for this position ranges from $65,500 to $92,000 annually, depending on your location, experience, and qualifications.
- Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
Benefits
- We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
Company info
- What You Can Expect
- Compensation: The base salary for this position ranges from $65,500 to $92,000 annually, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
- Inclusive benefits package offering:
- Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
- Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
- Career and skill development resources to help advance your career and personal growth.
- A mission-driven environment where your work makes a measurable impact on the real estate industry.
- What We Value
- Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
- Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
- Raise the bar - We don't settle for industry standards, we redefine them.
- Monitor monthly revenue and engage customers to thank them for increases or inquire about declines to identify requirements to win it back
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This listing is sourced directly from Clear Capital's careers page and normalized into a canonical job model.