Climate First Bank
Loan Servicing Manager
United States - Remote · Full-time
Sponsorship not specifiedDetected 8 days ago
LeadershipCommunicationProblem Solving
About the role
- Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good.
- Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers.
- We celebrate wins, tackle challenges head-on, and push boundaries.
Responsibilities
- You'll drive accuracy, compliance, and innovation while inspiring a high-performing team to deliver seamless servicing from onboarding through payoff-making every interaction efficient, transparent, and impactful.
- Monitor KPIs and drive performance improvements.
- Partner cross-functionally to enhance borrower experience.
- Maintain adherence to regulatory servicing requirements.
- Lead audits, reporting, and documentation accuracy.
- Use data to drive decisions and improvements.
- Identify trends and optimize processes.
- Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.
Nice to have
- High school diploma required
- Bachelor's preferred.
- 7+ years of loan servicing experience.
- Commercial loan experience required.
- Prior leadership experience required.
Compensation
- In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA)
- 401(k) with 6% Employer Match - No Vesting Period.
- Employee Stock Options
- Exclusive Employee Banking Perks
- 2-4 Weeks of Vacation based on officer level plus additional tenure-based time.
Company info
- Occasional U.S. travel for company events or leadership sessions.
- We're seeking a Loan Servicing Manager who'll energize operations, elevate team performance, and ensure every loan experience reflects our mission-driven commitment to people and planet.
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This listing is sourced directly from Climate First Bank's careers page and normalized into a canonical job model.