Porch Group

Porch Group

Client Support Specialist, Rynoh

CO Remote, CO

Sponsorship not specifiedDetected 28 days ago
RecruitingCommunicationMicrosoft OfficeUnderwriting

About the role

  • The future is bright for the Porch Group, and we'd love for you to be a part of it as a Client Support Specialist
  • To coordinate and execute escheat tasks for RynohEscheat Pro clients, as well as maintain compliance requirements in the Rynoh escheat admin data-base and communicate effectively with clients and their escheat payees.

Responsibilities

  • As A Client Support Specialist
  • What You Will Bring As A Client Support Specialist

Requirements

  • Microsoft Office Products experience required.
  • Must be able to pass background check.

Nice to have

  • Ensure RynohEscheat Pro clients are properly set up in Rynoh including bank accounts activated, holder(s) set up, Pro Letterhead uploaded, and imports, if needed.
  • Quarterly compliance review and maintenance of escheat database.
  • Responsible for filing state NAUPA reports, as assigned.
  • General knowledge of escheat module, requirements, and ability to troubleshoot and correct any errors
  • Successfully handle any duties as assigned by manager with little to no supervision
  • High school diploma or GED
  • A minimum of 5 years of experience in a client support setting.
  • Must have a greater than average understanding of computers and software with little to no hesitations on how to fix general computer problems.

Compensation

  • Submit your application below and our Talent Acquisition team will be reviewing your application shortly!
  • If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews.
  • What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
  • COP 2,300,000.00

Company info

  • Maintains an overall awareness of functions of RynohLive software to answer any questions or troubleshoot any problems for customers.

This listing is sourced directly from Porch Group's careers page and normalized into a canonical job model.