PATH (People Assisting the Homeless)

PATH (People Assisting the Homeless)

Metro Line Outreach Case Manager - (5680)

Los Angeles County · Full-time

No sponsorship$25k-$30kDetected 20 days ago
Customer SupportCommunicationCollaborationProblem SolvingCritical Thinking

About the role

  • We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
  • If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice.
  • The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

Responsibilities

  • Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
  • Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home.
  • Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals.

Requirements

  • Two (2) years of experience in outreach case management or a related field
  • We're looking for candidates with:
  • Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
  • Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
  • Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
  • Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
  • Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
  • Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training

Skills

  • Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
  • Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.

Compensation

  • $24.78 - $30.20 per hour
  • Pay Frequency: 24 Pay Periods Per Year
  • Full-Time Mon thru Fri 9:30AM to 6:00PM and 7:00AM to 3:30PM
  • Driving Required
  • Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience.
  • The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

Benefits

  • Provide employment assistance, housing referrals and health related referrals as appropriate.
  • Assist clients with establishing personal benefits such as GR, SSI, TANF, and Veterans Pension.

Company info

  • We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services.
  • Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone.
  • We are committed to improving the quality of our services by creating a diverse work environment for the community at large
  • We are mission and values driven and your contributions will make a difference.

Visa & Work Authorization

  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
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