Quantum Metric

Senior Solutions Engineer - Voice of Customer

United States · Senior

Sponsorship not specified$135k-$160kDetected 54 days ago

Product ManagementSalesLeadershipCommunicationProblem SolvingMentoring

About the role

We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much.
This is a critical Field Leadership position that will be instrumental in driving the success of our VOC solutions.
The ideal candidate possesses deep, multi-year expertise in the Voice of Customer space combined with significant experience in Sales Engineering (SE) and SE leadership.

Significant, multi-year professional experience (e.g., 8+ years) in the Voice of Customer (VOC) industry, including deep understanding of common platforms, methodologies, and best practices
Proven experience in a Sales Engineering or Pre-Sales technical role (e.g., 5+ years), with a strong track record of overachieving revenue targets
Prior experience in a leadership or mentorship capacity within a Sales Engineering organization is required
Exceptional presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Strong technical aptitude and ability to quickly master new software and platforms
Demonstrated strategic thinking, problem-solving abilities, and a results-oriented mindset
Ability to travel 25% - to customer sites and internal meetings as required predominantly in the US but occasionally abroad

This listing is sourced directly from Quantum Metric's careers page and normalized into a canonical job model.