Okta
Senior Director, Quality Engineering – Performance, Scalability & Reliability
San Francisco, California · Director · Full-time
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DOL prevailing wage, 2026-27 wage year · Software Quality Assurance Analysts and Testers (15-1253) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI.
- Senior Director, Quality Engineering - Performance, Scalability & Reliability Location: San Francisco, CA | San Jose, CA Team: Product & Engineering Type: Full-Time About Okta Okta is the World's Identity Company.
Responsibilities
- Serve as a trusted advisor to senior engineering leaders and principal architects, evaluating system designs, microservices, database topologies, and cloud infrastructure for performance bottlenecks and failure modes.
- Drive predictive capacity planning models that align infrastructure provisioning and cloud spend with customer growth, traffic spikes, and high-volume identity events (e.g., Cyber Monday, election cycles, mega-enterprise rollouts).
- Architecture & Scalability Guidance: Serve as a trusted advisor to senior engineering leaders and principal architects, evaluating system designs, microservices, database topologies, and cloud infrastructure for performance bottlenecks and failure modes.
- Capacity Planning & Cost Efficiency: Drive predictive capacity planning models that align infrastructure provisioning and cloud spend with customer growth, traffic spikes, and high-volume identity events (e.g., Cyber Monday, election cycles, mega-enterprise rollouts).
- Incident Post-Mortems & Resilience: Partner with SRE and Incident Management to analyze critical system outages and performance degradations, driving root-cause analysis (RCA) and translating lessons learned into automated performance test suites.
- Team Building & Talent Mentorship: Lead, grow, and empower a world-class organization of performance engineers, tool developers, and engineering managers.
- Partner with SRE and Incident Management to analyze critical system outages and performance degradations, driving root-cause analysis (RCA) and translating lessons learned into automated performance test suites.
- Developing Talent and Fostering Connection + Community
Requirements
- 15+ years of progressive experience in Software Engineering, Quality Engineering, or Infrastructure, with 8+ years in direct engineering management/leadership roles.
- Track record leading high-performing performance engineering, scalability, or SRE organizations at a multi-tenant, hyper-scale SaaS or Cloud infrastructure company.
- Deep technical expertise in cloud architectures (AWS, GCP), distributed systems, microservices, containerization (Kubernetes, Docker), and databases (SQL, NoSQL, Caching architectures).
- Hands-on proficiency with performance testing tools and frameworks (e.g., JMeter, Locust, k6, Gatling, Distributed Load Generation) and APM/Observability stacks (e.g., Datadog, Prometheus, Grafana, Splunk, New Relic).
- Proven track record of managing multi-million dollar cloud infrastructure efficiency initiatives and capacity planning models.
- Minimum Qualifications:
- Strong domain understanding of API performance, rate limiting, token validation, network protocols (HTTP/2, gRPC, TLS), and identity protocols (SAML, OAuth2, OIDC).
- Exceptional communication, negotiation, and cross-functional executive alignment skills.
Nice to have
- Prior experience in the Identity and Access Management (IAM), Cyber Security, or mission-critical enterprise SaaS domain.
- Experience integrating Chaos Engineering practices (e.g., Gremlin, Chaos Mesh) into production and staging pipelines.
- Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.
- The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Okta is an Equal Opportunity Employer.
- We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
Skills
- Secure Every Identity, from AI to Human
- Identity is the key to unlocking the potential of AI.
- This is an opportunity to do career-defining work.
- Senior Director, Quality Engineering - Performance, Scalability & Reliability
- San Francisco, CA | San Jose, CA
- Product & Engineering
- Okta is the World's Identity Company.
- Okta's top priority is to provide a reliable, scalable, and secure platform.
- Position Overview
Compensation
- The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
Benefits
- Use AI to improve test coverage, simulate real-world use cases and elevate the quality of Testing process and tools with in Okta
Company info
- We are looking for builders and owners who operate with speed and urgency and execute with excellence.
- Our Workforce and Customer Identity Clouds enable companies to protect the identities of their applicants, employees, and customers, while providing seamless access from any device, anywhere.
- Thousands of customers, including Adobe, JetBlue, and Farmers Insurance, trust Okta to help them work faster, boost efficiency, and stay secure.
This listing is sourced directly from Okta's careers page and normalized into a canonical job model.