athenahealth
Lead UX Designer
Boston MA · Senior · Full-time
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About the role
- Facilitate visioning sessions and translate ideas into sketches, flows, wireframes, and prototypes.
- Help identify opportunities to improve workflows, tools, and team practices.
- Adapt to changing priorities and contribute to adjacent work as needed.
Responsibilities
- Lead discovery and framing of user-centered problems across complex product areas.
- Conduct and synthesize user research, heuristic reviews, and client feedback to inform design decisions.
- Partner with product and engineering throughout agile planning, development, and release cycles to ensure design intent is carried through implementation.
- Develop interaction models and workflows that simplify complex user, system, and data relationships.
- Present design concepts, recommendations, and tradeoffs to product, clinical, and engineering stakeholders.
- Mentor junior designers through design reviews, feedback, and day-to-day collaboration.
- Support team-level design practices and process improvements that strengthen consistency and quality.
- Use AI tools to accelerate design exploration, prototyping, and refinement while applying judgment to select, adapt, and validate outputs before sharing with partners.
- Contribute to design system adoption and consistency across product experiences.
- Support cross-functional planning by helping clarify scope, risks, and design dependencies.
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or a related field, or equivalent practical experience.
- Travel required 20% annually.
Skills
- Strong written and verbal communication skills.
Compensation
- Travel required 20% annually.
Benefits
- Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
- We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
- Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
- While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
- Participate in team critiques and shared learning to strengthen design quality.
Company info
- The team designs experiences that support healthcare organizations across core clinical and operational workflows.
- We partner closely with product, engineering, clinical, and research stakeholders to improve usability, consistency, and value delivery across the product suite.
- The team uses user research, design systems, prototyping tools, and collaborative planning processes to shape and validate solutions.
- We work across a complex product landscape and focus on creating clear, usable experiences that support day-to-day healthcare work.
- Essential Job
- We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
Visa & Work Authorization
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons
This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.