84.51°
Senior Client Success Manager- Activation (P4547)
Cincinnati, OH; Chicago, IL · Senior
Sponsorship not specified$78k-$120kDetected 1 day ago
Data ScienceProject ManagementAccount ManagementBusiness DevelopmentExcelLeadershipCommunicationCollaborationOrganizational Skills
About the role
- 84.51° is a retail data science, insights and media company.
- In this role, you will connect client goals with integrated activation strategies bringing together audience planning, incentives, media investment, and campaign execution.
Responsibilities
- Develop a deep understanding of client business objectives, KPIs, and competitive landscapes to craft actionable activation strategies.
- Lead client communications including status calls, planning discussions, and performance reviews.
- Develop and present compelling narratives using campaign results, customer insights, and audience analytics.
- Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in‑flight optimization, reporting, and invoicing.
- Monitor campaign pacing, troubleshoot performance issues, and recommend optimizations to drive KPI achievement.
Requirements
- Bachelor's degree required.
- 4-5+ years of experience in media, incentives, account management, business development, or related digital marketing roles.
- High attention to detail, strong organizational skills, and the ability to prioritize in fast‑paced environments.
- Comfort navigating ambiguity and driving solutions forward proactively.
- Ability to work independently while collaborating effectively across cross‑functional teams.
- This role requires curiosity, strategic thinking, exceptional communication, and the ability to thrive in a fast‑paced and evolving environment.
- You are a key client contact, responsible for fostering client relationships, planning media investment and delivering highly effective media plans for a set of clients within your aligned client pod.
- Maintain strong understanding of relevant of the industry to inform strategic recommendations.
- Proven ability to build and maintain strong relationships with internal and external stakeholders.
- Strong strategic thinking skills with experience using data insights to drive performance.
- Experience managing integrated media or incentive‑based campaigns; publisher, agency, retail media, or CPG experience preferred.
- Exceptional communication, presentation, storytelling, and client‑facing skills.
- Strong project management abilities with experience managing multiple campaigns simultaneously.
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
Nice to have
- Experience managing integrated media or incentive‑based campaigns
- publisher, agency, retail media, or CPG experience preferred.
Compensation
- $78,000 - $120,000 USD
Benefits
- Medical: with competitive plan designs and support for self-care, wellness and mental health.
- with in-network and out-of-network benefit.
- Health Savings Account with matching contribution (requires participation in qualifying medical plan).
- Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year.
- Paid leave for maternity, paternity and family care instances.
Company info
- You excel at telling a compelling data‑driven story, identifying organic growth opportunities, and proactively driving cross‑sell and up‑sell strategies that benefit customers, brands, and Kroger.
This listing is sourced directly from 84.51°'s careers page and normalized into a canonical job model.