Nordstrom

Nordstrom

Seasonal Customer Service Representative - Palo Alto

Palo Alto, CA

Sponsorship not specifiedDetected 1 day ago
iOSAndroidHRISCustomer SupportCommunicationMentoring

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odds of building a lasting career here

31Risky
Cap-exempt (no lottery)0
Sponsors this role58
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 54 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 83%

Of 41 labor certifications old enough to have been used, 7 expired without the employer filing the next step. Median time from filing to decision: 498 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

19 transfer filings in the last year, covering 19 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Do you get energized by connecting with people and finding creative ways to help?
  • In this role, you'll be at the heart of the Nordstrom customer experience by providing friendly service, resolving returns, supporting order pickup, processing transactions accurately, and even mentoring new employees on the register.
  • Troubleshoot and resolve customer concerns with empathy, sound judgment, and a solutions‑focused approach

Responsibilities

  • Deliver seamless, friendly service by understanding customer needs and owning interactions from start to finish, whether resolving returns and exchanges, or supporting order and pickup inquiries
  • Accurately process transactions and ticketing using POS and store systems to support inventory accuracy
  • Build relationships with teammates and contribute to a positive, team-focused environment
  • For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Requirements

  • For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.

Skills

  • Clear, effective communication and strong interpersonal skills

Compensation

  • The pay range(s) below has been provided in compliance with state specific laws.
  • Pay ranges may be different for other locations.
  • Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
  • $21.00 - $21.85 Hourly

Benefits

  • include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
  • Our employees are our most important asset and that's reflected in our benefits.
  • Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Company info

  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

Equal opportunity

  • Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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This listing is sourced directly from Nordstrom's careers page and normalized into a canonical job model.