TPG

Quality Control Manager

El Paso, TX · Full-time

No sponsorship$20k-$30kDetected 1 day ago

CybersecurityAuditingLeadershipCommunication

About the role

This includes having oversight of the Quality Assurance Surveillance Plan (QASP), Audit Plan, Quality Reporting and Performance Improvements.
We are problem solvers working with leading agencies and organizations to help them address many of today's most complex challenges.
Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges.

Lead the implementation and management of the Quality Control program including managing the Audit Plan, maintaining quality reporting, leading risk management activities, and overseeing continuous improvement initiatives.
Participate in the recurring review/updating of all programmatic policies, procedures and training materials to incorporate best practices and validate ongoing compliance.
Support with the drafting and development of new policies and procedures.
Perform quality assurance audits, accuracy & timelines checks, maintain audit scripts and monitor adherence to contract deliverable requirements.
Perform root cause analyses of performance or compliance issues as needed.

Required, potentially extensive at times, based on project needs
Must be at least 21 years of age.
Must be a U.S. Citizen
Must have mobility to attend meetings with other managers and employees and ability to regularly travel via air, car, train, etc.

Oversee quality control of in person engagement, cases documentation and observations reported from field team staff assigned to conduct onsite safety and wellbeing check ins.

TPG is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions.
This purpose defines who we are and extends to our relationships with our clients, our people, and our communities.
We combine purpose, innovation, and experience to deliver impactful results.
In an imperfect world, The Providencia Group puts capability and purpose into action.
What you'll be part of -TPG
At TPG, we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the world.
We are innovators and problem solvers who take great pride in partnering with government agencies, service organizations, and external stakeholder groups to address many of today's most complex challenges.
Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help.
Our people are personally invested in the missions we support, and we reward their commitment by investing in their development, advancement, and growth.
If you like what we stand for, you'll appreciate the professionalism and dedication of those you stand beside every day.
Together, we actively imagine a better future, innovate new ways to make it a reality, and implement solutions that deliver a lasting impact.
Monday-Friday business hours.

This listing is sourced directly from TPG's careers page and normalized into a canonical job model.