Cook Childrens

Cook Childrens

Rehab Pt Access Specialist

Fort Worth, TX

Sponsorship not specifiedDetected 10 hours ago
Customer SupportEpicEHR/EMRResearchCommunication

About the role

  • Knowledge of all tasks performed in the Rehab front office areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement.

Responsibilities

  • This position provides administrative and operational support for department therapists and the clinic manager.

Requirements

  • High School diploma or equivalent required.
  • Ability to type, spell, write or print legibly with general knowledge of personal computers required.
  • Strong interpersonal communication, documentation and customer service skills required.
  • 1-2 years of Hospital admissions or physician's office experience required or 1-2 years professional work experience required.
  • This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively over the phone.
  • This position is primarily responsible for the registration of patients by obtaining patient demographic and third party information with a high degree of accuracy.
  • The Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy.
  • Incumbent must possess skills to effectively communicate in a professional manner with various internal and external providers.
  • Knowledge of health care insurance and managed care required.
  • Medical terminology preferred.
  • BLS Healthcare Provider certification recommended, not required.
  • Annual CPR certification recommended, not required.

Nice to have

  • Spanish Language Skills Highly Preferred!
  • EPIC EMR experience preferred.
  • Bilingual preferred.

Compensation

  • Annual CPR certification recommended, not required.

Benefits

  • They are also responsible for verification of health plan coverage eligibility and collection of payment toward their plan, at the time of service.

Company info

  • Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
  • Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

This listing is sourced directly from Cook Childrens's careers page and normalized into a canonical job model.