Cook Childrens
Rehab Pt Access Specialist
Fort Worth, TX
Sponsorship not specifiedDetected 10 hours ago
Customer SupportEpicEHR/EMRResearchCommunication
About the role
- Knowledge of all tasks performed in the Rehab front office areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement.
Responsibilities
- This position provides administrative and operational support for department therapists and the clinic manager.
Requirements
- High School diploma or equivalent required.
- Ability to type, spell, write or print legibly with general knowledge of personal computers required.
- Strong interpersonal communication, documentation and customer service skills required.
- 1-2 years of Hospital admissions or physician's office experience required or 1-2 years professional work experience required.
- This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively over the phone.
- This position is primarily responsible for the registration of patients by obtaining patient demographic and third party information with a high degree of accuracy.
- The Patient Access Specialist must be detail oriented, personable, calm, flexible, honest, and capable of handling difficult situations with tact and diplomacy.
- Incumbent must possess skills to effectively communicate in a professional manner with various internal and external providers.
- Knowledge of health care insurance and managed care required.
- Medical terminology preferred.
- BLS Healthcare Provider certification recommended, not required.
- Annual CPR certification recommended, not required.
Nice to have
- Spanish Language Skills Highly Preferred!
- EPIC EMR experience preferred.
- Bilingual preferred.
Compensation
- Annual CPR certification recommended, not required.
Benefits
- They are also responsible for verification of health plan coverage eligibility and collection of payment toward their plan, at the time of service.
Company info
- Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
- Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
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This listing is sourced directly from Cook Childrens's careers page and normalized into a canonical job model.