Next Step Systems LTD
Head of Internal Tools Engineering, Artificial Intelligence (AI)
San Francisco, CA, United States
Sponsorship not specifiedDetected 12 days ago
AWSGCPAzureCloud PlatformsPlatform EngineeringData EngineeringLLMsA/B TestingCybersecuritySalesforceCRMM&AERPHRISLeadershipCommunicationCollaborationMentoringNetSuite
About the role
- You will treat internal tools with the same product rigor and user-centricity as any external product because the quality of internal systems directly determines organizational velocity.
- We help companies that are looking to hire Heads of Internal Tools Engineering for jobs in San Francisco, California and in other cities too.
Responsibilities
- Own the end-to-end strategy and roadmap for all internal tools, platforms, and automation treating internal technology as a product, not a cost center.
- Make strategic build-vs-buy decisions, knowing when a custom-built solution creates a lasting advantage and when a SaaS tool is the right answer.
- Map current and next-state process flows across the entire internal toolchain and lead systems transformation for internal teams.
- Architect and maintain the full engineering lifecycle for internal platforms from ideation and design through deployment, iteration, and deprecation.
- Build seamless, API-first ecosystems that integrate internal tools across HR systems, finance platforms, knowledge management, CRM, and developer infrastructure.
- Own system reliability and operational resilience: establish success metrics for uptime, performance, and employee productivity.
- Design scalable, secure architectures using cloud-native principles, microservices, and modern integration patterns.
- Lead the strategy for integrating AI and LLMs into internal workflows reimagining how knowledge is shared, decisions are supported, and work is executed across the organization.
- Stay ahead of technology trends and drive continuous experimentation you build prototypes, not slide decks.
- Build, lead, and mentor a high-performing team of engineers and engineering managers.
Requirements
- 12+ years of experience in software engineering, with at least 5 years in engineering leadership (managing teams or managing managers).
- Artificial Intelligence (AI) experience required.
- Head of Internal Tools Engineering, Artificial Intelligence (AI) Required, Work From Home
Skills
- Experience at a high-growth technology or AI-native company that scaled rapidly is a plus.
- Background in platform engineering, developer experience, or internal developer platforms (IDPs) is a plus.
- Familiarity with HRIS, ERP, and business systems integration (Workday, Salesforce, NetSuite, etc.) is a plus.
- Experience with cybersecurity best practices and compliance frameworks for internal systems is a plus.
- Prior experience leading internal technology through M&A integrations or multi-entity consolidation is a plus.
- Exposure to knowledge management systems, internal search, and enterprise AI assistants is a plus.
- Experience integrating AI/LLMs into internal workflows or productivity tools is a plus.
- Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
- Looking to hire a Head of Internal Tools Engineering in San Francisco, CA or in other cities?
- Our IT recruiting agencies and staffing companies can help.
- Please contact our IT recruiting agencies and IT staffing companies today!
Benefits
- Partner with People, Finance, Engineering, Legal, and Operations leadership to translate complex business needs into a unified technical vision.
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