Integrated Resources INC

Integrated Resources INC

Pharmacy Technician

Ohio City, OH, United States

Sponsorship not specifiedDetected 3235 days ago
Customer SupportPharmacy PracticeCommunication

About the role

  • Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields.
  • This has helped us expand into new sectors and steadily grow.
  • Using pharmacy and benefit plan knowledge, responsible for responding to and resolving the full scope of customer inquiries regarding member prescription benefit plans, specific orders.

Nice to have

  • Responsible for clarifying potential medication adherence opportunities (gaps in care) using scripted questions to determine the existence of a gap in care or closing false positive indicators.
  • Forward gaps in care opportunities to a pharmacist to address.
  • Stays abreast of new developments in pharmacy and drug therapies, particularly related to their assigned therapeutic resource center.
  • Enters and updates patient profiles in eSD.
  • Handles refill requests, launches faxes and logs customer contact details.
  • Handles confidential information in an appropriate manner.
  • Presents a professional, knowledgeable and empathetic image to members, physician offices, clients and fellow employees.
  • PTCB license preferred but not required

This listing is sourced directly from Integrated Resources INC's careers page and normalized into a canonical job model.