Integrated Resources INC
Pharmacy Technician
Ohio City, OH, United States
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About the role
- Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields.
- This has helped us expand into new sectors and steadily grow.
- Using pharmacy and benefit plan knowledge, responsible for responding to and resolving the full scope of customer inquiries regarding member prescription benefit plans, specific orders.
Nice to have
- Responsible for clarifying potential medication adherence opportunities (gaps in care) using scripted questions to determine the existence of a gap in care or closing false positive indicators.
- Forward gaps in care opportunities to a pharmacist to address.
- Stays abreast of new developments in pharmacy and drug therapies, particularly related to their assigned therapeutic resource center.
- Enters and updates patient profiles in eSD.
- Handles refill requests, launches faxes and logs customer contact details.
- Handles confidential information in an appropriate manner.
- Presents a professional, knowledgeable and empathetic image to members, physician offices, clients and fellow employees.
- PTCB license preferred but not required
Company info
- Engage customers to actively take steps to move to the more cost effective options.
This listing is sourced directly from Integrated Resources INC's careers page and normalized into a canonical job model.