Cineplex Entertainment LP

Hourly Restaurant Host - The Rec Room Brentwood

Burnaby, Canada

Sponsorship not specifiedDetected 13 hours ago

NegotiationExcelCustomer SupportLeadership

About the role

Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and ensuring compliance with all restaurant policies and procedures.
We encourage and welcome applications from all intersectional walks of life.
By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

The Lead Host will be responsible for providing consistently high-levels of customer service to all restaurant guests by providing prompt service, and maintaining a strong working knowledge of all menu items, entertainment options and daily specials.
The Hosts perform these customer service duties in a friendly and professional manner at all times, and ensure that the guest has an enjoyable dining experience.
Maintain familiarity with the composition of all menu items.
Support and co-ordinate activities of food and beverage servers and other serving staff
Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
Ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.
Contribute and create an environment for a guest to "Tell Better Stories"

High school diploma or GED required.
Applicants must be the age of majority or older
1 year of restaurant service experience
Enroll guest into membership program as required.
Accept payment from guests for food and beverage and games as required
Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
Attend meetings and training courses as required.
Requirements:
High school diploma or GED required. Applicants must be the age of majority or older
Strong customer service and troubleshooting skills
Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel and e-mail

The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture.
We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities.
At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers.
Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce.
If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

This listing is sourced directly from Cineplex Entertainment LP's careers page and normalized into a canonical job model.