Instructure
Sr Production Engineer - US Remote
US-REMOTE · Senior · Full-time
Sponsorship not specifiedDetected 84 days ago
PythonGoRubyBashDistributed SystemsAWSGCPAzureCloud PlatformsDockerKubernetesTerraformAnsibleCI/CDPrometheusGrafanaDatadogDevOpsSite Reliability EngineeringIncident ResponseCommunicationCollaborationProblem Solving
About the role
- Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
- And that's where you come in: As a Senior Production Engineer at Instructure, Inc., you will play a critical role in ensuring the reliability, performance, and scalability of our educational technology platforms.
- You will be a key contributor to our SRE team, focusing on proactive system health, incident response, automation, and continuous improvement of our infrastructure and applications.
Responsibilities
- Design, implement, and maintain highly available and scalable infrastructure for Instructure's core products.
- Develop and deploy automation tools and scripts to streamline operational tasks, improve efficiency, and reduce manual intervention.
- Monitor system performance, identify bottlenecks, and implement solutions to optimize resource utilization and user experience.
- Participate in on-call rotations to provide 24/7 support for production systems, troubleshooting and resolving complex incidents quickly and effectively.
- Collaborate with development teams to ensure new features and services are designed for reliability, performance, and operability.
- Conduct root cause analysis for production incidents, implement preventative measures, and document findings.
- A culture rooted in inclusivity, support, and meaningful connection
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in a Production Engineering, Site Reliability Engineering (SRE), or DevOps role.
- Strong proficiency in at least one scripting language (e.g., Python, Go, Ruby, Bash).
- Extensive experience with cloud platforms (e.g., AWS, Azure, GCP), including deep knowledge of services like EC2, S3, RDS, Kubernetes, Lambda.
- Demonstrated experience with containerization technologies (e.g., Docker, Kubernetes).
- Proficiency in monitoring and alerting systems (e.g., Prometheus, Grafana, New Relic, Datadog).
- Strong understanding of networking concepts, distributed systems, and database technologies.
- Experience with continuous integration and continuous deployment (CI/CD) pipelines.
Nice to have
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Compensation
- Generous time off, including local holidays and our annual "Dim the Lights" period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Benefits
- As a Senior Production Engineer at Instructure, Inc., you will play a critical role in ensuring the reliability, performance, and scalability of our educational technology platforms.
- Flexible work culture.
- Generous time off, including local holidays and our annual "Dim the Lights" period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- We offer competitive, meaningful benefits in every country where we operate.
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This listing is sourced directly from Instructure's careers page and normalized into a canonical job model.