GEICO
Claims Service Specialist
Virginia Beach, VA
Sponsorship not specified$22k-$26kDetected 4 days ago
Customer SupportProblem SolvingMentoringAdaptability
About the role
- When you join our company, we want you to feel valued, supported, and proud to work here.
- You will investigate medical necessities and determine casualty.
- Great Careers: Personalized development programs, mentorship, and certification assistance.
Responsibilities
- Drive customer satisfaction through meaningful interactions.
Nice to have
- Customer-facing Claims experience preferred.
- Active Adjusters license preferred.
- Strong customer service, interpersonal, problem-solving, and empathy skills.
- Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
- Experienced in high-volume call centers with KPIs and measurable goals.
- Available to work evenings, weekends, and holidays.
- License: Active Adjusters license preferred.
Skills
- Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
Compensation
- $22.34 - $26.46/hour ($45,015 - $53,317 annually).
Benefits
- Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
- Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
- GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
- Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
- Education: High School Diploma or GED required; College degree preferred.
- You will guide policyholders through often complicated medical aspects of auto insurance claims as you deliver world-class service.
- Competitive pay, benefits, and flexibility to support your well-being and future.
Company info
- Protecting customers through life's twists and turns with innovation and integrity.
- Great Culture: Inclusive and collaborative culture rooted in shared success.
- Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
- The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.
- GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
- GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.
- This applies to all applicants and associates.
- GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.
- We do not condone or tolerate an atmosphere of intimidation or harassment.
- We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
- Why Join GEICO?
- At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
- Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most.
This listing is sourced directly from GEICO's careers page and normalized into a canonical job model.