The New York Times

Research Lead, Audience Insights, News Product

New York, NY

Sponsorship not specified$140k-$155kDetected 14 hours ago

A/B TestingUX ResearchResearch

About the role

These projects focus on driving deep relationships with our readers and subscribers, helping readers connect to our mission and each other.
Your research will inform app experiences, content preferences, commenting, and community.
The mission of the New York Times Audience Insights team is to help The Times grow by understanding our audience.

Lead a human-centered design approach for Products teams, inspiring colleagues to build innovative product features grounded in user needs to drive team and company goals.
Test prototypes and run alpha and beta programs with the design and product teams.
Collaborate with other researchers in the News Product space to create a comprehensive set of insights about the news reader.
Be a resource and partner to researchers across Marketing, Cooking, Wirecutter, The Athletic and Games to identify opportunities to collaborate and avoid duplicative product work.
Manage external research vendors to support moderation, fieldwork, and analysis, ensuring high-quality and efficient project execution.
help The New York Times understand, and build empathy for, our audiences.
You will lead a variety of end-to-end research projects that drive short and long-term strategy for the News Product.
To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

8+ years of research and insights experience.
Experience conducting research in community spaces or about moderation
Experience conducting qualitative and quantitative research and selecting the right approach based on the problem to be solved.
Experience summarizing complex findings into compelling narratives and visualize insights for diverse audiences.

Experience with community spaces or commenting.
Experience working on native apps or working in publishing or the content space.
We're excited to learn more about you and your experience.
If you're an Engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.
The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism.
To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization.
We encourage people from all backgrounds to apply.
All applications will receive consideration for employment without regard to legally protected characteristics.

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.
$140,000 - $155,000 USD

For roles outside of the U.S., information on benefits will be provided during the interview process.

The mission of The New York Times is to seek the truth and help people understand the world.
That means independent journalism is at the heart of all we do as a company.
It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries.
It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.
And it's why our business strategy centers on making journalism so good that it's worth paying for.
We are looking for a Research Lead with a passion for ensuring that reader-centric insights are at the heart of product development.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Commission (EEOC)'s Know Your Rights Poster is available here.
Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com.
Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law

This listing is sourced directly from The New York Times's careers page and normalized into a canonical job model.