Lever Implementation Training Environment
Customer Success Manager (Remote)
San Francisco, CA
Sponsorship not specifiedDetected 1428 days ago
Site Reliability EngineeringCybersecurityStakeholder ManagementRecruitingCustomer SuccessShopifyMentoring
About the role
- ________This is an example!________ PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.
- We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale.
- We're extraordinarily proud of the company we've built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States).
Responsibilities
- Grow and maintain a high performing team of Site Reliability Engineers including recruiting and retaining top talent capable of operating under pressure through empowerment, development and coaching/mentoring.
- Define and own the roadmaps to continuously improve platform resilience, automation and reduce the amount of toil.
- Identify, prevent and fix complexities that are found in software design, system architecture, configuration, deployment processes, or elsewhere.
- Partner with engineering, InfoSec, application architecture and other groups for addressing both customer and internal pain points through automation
- Drive the firm's SRE strategy to ensure production availability and resilience with a strong focus on excellent customer experience
Company info
- Own the prioritization, planning of projects and features, stakeholder management and tracking of commitments to our customers
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This listing is sourced directly from Lever Implementation Training Environment's careers page and normalized into a canonical job model.