Gap Inc

Director, Transportation- Ocean Operations

IT Kentucky Office · Director

Sponsorship not specifiedDetected 30 days ago

Supply ChainLogisticsProcurementPerformance ManagementLeadershipFreight Forwarding

About the role

This role serves as a critical operating extension of network leadership, supporting carrier relations and performance, budget execution, and lane-level service outcomes, while translating broader strategy into consistent day-to-day results.
Oversee shipment movement, exception management, and resolution of delays, disruptions, and service failures across the network
Take direct ownership of issues impacting service or flow, ensuring clear accountability through resolution

Plan and execute operational strategies across the supply chain functions to deliver service against micro and macro industry pressures
Lead day-to-day execution of international ocean shipments from vessel departure through destination port and drayage delivery, ensuring product moves to plan
Lead and develop a small team responsible for shipment tracking, coordination, and issue resolution, maintaining clear ownership of daily execution
Own day-to-day carrier performance across ocean trade lanes, holding partners accountable for service commitments including schedule reliability, capacity, and execution
Drive carrier performance follow-up and escalation, resolving issues tied to rolled cargo, capacity constraints, and operational variability
Partner with Procurement and Origin leadership to support carrier decisions, allocation, and performance management
Manage detention, demurrage, and port-related costs as core drivers of network performance and cost control
Manage execution against budget, balancing cost, service, and flow outcomes, and identifying opportunities for cost improvement
Leverage dashboards and visibility tools to identify issues early, drive action, and improve milestone compliance and shipment visibility

Based in Northern Kentucky (Cincinnati area) - in-office presence required
Travel required to support port, carrier, and key partner relationships - as needed
10+ years of experience in ocean transportation, international logistics, or freight operations
Deep expertise in ocean execution, including carrier operations, vessel schedules, port/terminal operations, and drayage
Proven experience managing carrier performance and driving service outcomes in a complex network
Strong understanding of global trade lanes, routing, and ocean network dynamics
Experience managing cost, service, and operational performance, with clear understanding of tradeoffs

This listing is sourced directly from Gap Inc's careers page and normalized into a canonical job model.