Fortive

Junior Account Manager:

United States · Junior

Sponsorship not specified$112k-$188kDetected 3 days ago

CRMSalesAccount ManagementNegotiationProcess ImprovementCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

We pride ourselves on fostering strong, value-driven partnerships with our clients, contributing to improved safety and regulatory compliance.
This role will work with closely with assigned sales reps to understand key account needs - tracking customer orders; following up on delivery timelines; as well as assisting in managing renewals, and contract follow-ups..
Ensure all cases/tickets are properly categorized and closed within designated timeframes.

Maintain Accurate CRM and Case Management Records Log all customer interactions, complaints, and resolutions in MSD with detail and accuracy.
Maintain customer profiles, interaction history, and notes to enable seamless team handoffs.
Drive Proactive Communication and Follow-up Log all customer interactions, complaints, and resolutions in MSD with detail and accuracy.
Support Sales Processes and Documentation Assist with preparation of quotes, proposals, or product literature as requested by sales.
Support Reporting and KPI Monitoring Track personal and team-level metrics related to response times, resolution rates, and satisfaction.
Share insights with the team to continuously improve service delivery and support outcomes.
Join our team and drive growth as you partner with clients to elevate their experience, identify opportunities, and deliver measurable impact.
Follow up with customers for missing documents, approvals, or order confirmations.

The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 112400 - 187700

Junior Account Manager About Us Fluke Health Solutions' Landauer business is a trusted leader in radiation safety, offering advanced monitoring and occupational health solutions globally.

Help coordinate onboarding materials or training planning for new customers.
Share relevant products or promotional details with customers when appropriate.
We are a global industrial technology innovator with a startup spirit.
We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
At Fortive, we believe in you.
We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us.
At Fortive, we believe in growth.

This listing is sourced directly from Fortive's careers page and normalized into a canonical job model.