Deepgram
Pre-Sales Solutions Engineer (EST or PST)
USA | Remote · Senior
Sponsorship not specifiedDetected 99 days ago
JavaScriptTypeScriptPythonAWSGCPAzureCloud PlatformsDockerKubernetesNLPProduct StrategySalesCustomer SuccessCustomer SupportCommunicationCollaborationMentoring
About the role
- Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency.
- There is no organization in the world that understands voice better than Deepgram.
- At Deepgram, we expect an AI-first mindset-AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance.
Responsibilities
- Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases
- Partner with Account Executives to navigate technical objections and accelerate the sales cycle
- 60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress.
- 90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology.
- Find satisfaction in seeing your technical solutions drive customer adoption and success
- Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences
- Experience building customer-facing demos and sample code
Requirements
- Gain proficiency with our core APIs and documentation.
- 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
- Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
- Experience with API-first products and developer tools
- THIS INDIVIDUAL MUST BE BASED WITHIN EITHER EASTERN OR PACIFIC TIME IN THE US.
- Thrive in consultative customer environments where you can showcase your technical expertise
Compensation
- Annual wellness stipend
Company info
- We serve as the technical interface between Deepgram and our customers throughout their entire journey.
- Lead technical discovery and solution design for enterprise prospects and customers
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This listing is sourced directly from Deepgram's careers page and normalized into a canonical job model.