Harvard University
Ombuds I
Cambridge, MA, United States
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About the role
- The University Ombuds Office is seeking to hire an Ombuds I position to join its Cambridge team.
- include but are not limited to the following:
- Dispute Resolution Consultation/Referral
Responsibilities
- Consult with faculty and/or managers to develop general cooperative strategies for complaint resolution. Provide referrals to other resources as needed.
- Support for families and caregivers
Requirements
- Bachelor's degree required.
- Minimum five years demonstrated experience in ombudsing, conflict resolution, mediation and/or negotiation or related field.
- Demonstrated experience in designing (including relevant computer skills) and conducting trainings
Nice to have
- Candidates are required to attach a cover letter with their application.
- For candidates with no direct experience as an ombuds, please also include details about making this transition.
- Applications will be reviewed on a rolling basis.
- Appointment End Date:
- This is a term position with a possibility of extension.
- Standard Hours/Schedule:
Skills
- Advanced degree in a related field preferred.
- Excellent problem-solving skills.
- Demonstrated experience handling highly confidential matters with discretion and maintaining a professional demeanor at all times.
- Additional Information
- Company Description
- Why join Harvard University Ombuds Office?
Compensation
- Maintain non-identifying visitor statistics and general statistics regarding trainings and presentations for the annual report and share statistics as requested and deemed appropriate by the office.
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
- The Harvard University Ombuds Office -located in Cambridge and Boston, is part of Harvard University Central Administration.
- Works well both independently and as part of a team.
- We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
- equal opportunity and non-discrimination.
Visa & Work Authorization
- Harvard University is unable to provide visa sponsorship for this position.
- Certain visa types and funding sources may limit work location.
- Individuals must meet work location sponsorship requirements prior to employment.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.