American Airlines
Principal Technical Coach, IT
Phoenix, Maricopa County · Principal
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Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
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States it is exempt from the H-1B cap
Green-card follow-through: 56%
Files H-1B transfers
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About the role
- Intro Are you ready to explore a world of possibilities, both at work and during your time off?
- Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.
- As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Responsibilities
- Work with technical leaders and teams throughout the enterprise to influence and support the engineering culture at American Airlines
- Collaborate with teams, products, portfolios, or an entire org on reaching the next level of customer delivery leveraging technology and modern engineering practices
- Design and develop facilitator-lead materials related to modern engineering practices
- Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise
- Through coaching soft skills, build trust, evaluate team's current practices /methodologies and recommend appropriate next steps to achieve modern engineering outcomes
- Proven experience in SQL and ability to design relational database schemas
- Experience in coaching and mentoring others on various development, build, and deployment practices as well as DevOps principles
Requirements
- Required (At least 3 of the following):
- 6 years of software engineering and/or DevOps experience
- 2 years of experience as a tech lead on a software engineering team
- Bachelor's Degree in computer science, computer engineering or related fields or equivalent work experience
- Hands-on experience with engineering practices such as object-oriented design patterns, Extreme Programming, cloud design patterns, TDD, BDD, refactoring, automation, or continuous integration
Nice to have
- Experience in multiple programing languages and IDE
- Experience in designing and implementing automated test suites
- Proven experience in web framework
- Experience designing, implementing and using end to end Continuous Delivery pipelines
- Deep infrastructure experience delivering and operating either virtualized on-premises or public cloud services in a large-scale production environment (for example: network, security, or deployment automation)
- Familiarity with microservices architecture
- Experience delivering software using an agile methodology like Extreme Programming, Kanban, or Scrum
- Skills, Licenses & Certifications
Benefits
- On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
- And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
- Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
- Travel Perks: Ready to explore the world?
Company info
- You will be part of a team of coaches making a difference for millions of customers and more than 100,000 team members.
- From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.
This listing is sourced directly from American Airlines's careers page and normalized into a canonical job model.