Mindful Support Services

Mindful Support Services

Office Manager - Bloomington, MN

Minneapolis, Minnesota, United States · Full-time

Sponsorship not specified$60k-$63kDetected 27 days ago
Customer SupportLeadershipCommunicationMentoring

About the role

  • We are seeking an experienced team manager who shares our company values of authenticity, respect, perseverance, and collaboration.
  • If you're passionate about leadership and cultivating employees and want to become part of a supportive management team, this role is what you're looking for!
  • In addition to supervising the front desk team, you will also work with a cohort of mental health providers acting as an Account Manager and tracking the success of their private practices.

Responsibilities

  • Lead the Provider Support Specialist Team to set goals, manage outcomes, and provide timely follow through for more complex tasks.
  • Coach the PSS team on how to deliver excellent customer service over the phone, in person, and via email to clients and providers by responding to all client and provider inquiries and needs in a timely manner.
  • Oversee PSS training and growth with the goal of developing leaders that can go on to thrive in a variety of departments and career paths.
  • Develop a relationship with individual providers while working to understand their motivation and goals.
  • We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers.
  • We cultivate a transparent and energetic culture and provide the necessary tools and support for you to succeed, both personally and professionally.

Requirements

  • Background check required.

Compensation

  • $60-63k annually.
  • Candidates with backgrounds in restaurant or hospitality management are highly encouraged to apply.
  • We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers.

Benefits

  • About Mindful Support Services We are a business to business support service for independent mental healthcare practitioners, which helps providers service a growing client base.
  • We have grown to support over 2,500 mental healthcare providers since we opened in 2011.

Company info

  • We are committed to cultivating the long-term professional potential of our team.
  • About the Role We are seeking an experienced team manager who shares our company values of authenticity, respect, perseverance, and collaboration.
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This listing is sourced directly from Mindful Support Services's careers page and normalized into a canonical job model.