Conduent
Medicaid Eligibility Team Coach
Topeka, KS, United States
Sponsorship not specifiedDetected 1 day ago
Customer SupportMentoring
About the role
- The position is responsible for gathering thorough documentation and entering information into various systems.
- Serves as a program/process expert in Medicaid programs or special processing.
Responsibilities
- This position will perform a variety of duties.
Skills
- Functions as a subject matter expert for designated departmental functions
- Responsible for subject area information and guidance that could include training, fact sheets, or other tools
- Assists in the development and improvement of new and existing Eligibility Professionals
- Demonstrates a high-quality customer service and focuses on the accuracy of information provided
- Provide mentoring/training thro...
Company info
- As part of the KanCare Clearinghouse Program, the Eligibility Professional Team Coach will support supervisory staff, serves as an escalation point for Eligibility Professionals' inquiries and aides in the resolution of complex cases.
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This listing is sourced directly from Conduent's careers page and normalized into a canonical job model.