Vendelux
Outreach Campaign Operations Manager
New York, NY
Sponsorship not specifiedDetected 91 days ago
SalesOutbound SalesCustomer SuccessAdaptability
About the role
- Events are one of the largest and most impactful marketing channels, yet historically one of the least measurable.
- From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.
- This is a high-ownership, fast-paced role for someone who thrives in ambiguity, moves with urgency, and takes pride in the details.
Responsibilities
- Own onboarding and ongoing campaign execution for a portfolio of accounts - managing multiple live campaigns simultaneously while keeping everything organized and nothing falling through the cracks.
- Diagnose and optimize B2B outreach performance: analyze reply rates, prospect list quality, email copy, sequencing, and deliverability - and take action without waiting to be asked.
- Collaborate closely with Customer Success to align on account priorities, surface risks early, and deliver outcomes that map to each customer's business goals.
- Partner with the product and engineering team to surface patterns from the field and influence the roadmap.
- Build and document scalable outreach processes that can be systematized and improved over time.
- Vendelux https://vendelux.com/ is building the category-defining platform for event marketing intelligence.
- Vendelux brings transparency and performance to this space - helping companies discover, evaluate, and optimize their event strategy with data.
- This enables go-to-market teams to drive measurable ROI and maximize every event interaction.
- We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.
Requirements
- 3-5 years in outbound sales, B2B marketing, customer success, or a high-volume client-facing operations role.
- Proven experience managing a large number of concurrent accounts or workstreams without things slipping - you have a system and you stick to it.
- Strong instincts for B2B email copy: you can tell the difference between a message that earns a response and one that doesn't, and you know why.
Company info
- Creative problem solver who finds practical solutions in ambiguous situations and doesn't wait for a perfect playbook.
- Clear, concise communicator who works well cross-functionally and keeps the right people informed without over-communicating.
- Genuinely excited about AI - not just as a buzzword, but as a core part of how you work and think.
- Track campaign replies, drive follow-up, manage conversion funnels, and book meetings on behalf of customers.
- Our platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally.
- At the core of our platform is a robust ecosystem of event organizer partnerships - where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return.
- In addition, Vendelux Meetings extends our platform by turning insights into pipeline - using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events.
- Founded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark.
- We're looking for an Outreach Campaign Operations Manager to sit at the intersection of customer success, outbound execution, and AI operations.
- You'll own the end-to-end performance of AI-powered outreach campaigns for a portfolio of customers - managing high volumes of moving pieces, diagnosing what's working, fixing what isn't, and constantly raising the bar on quality and results.
Visa & Work Authorization
- r, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status
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This listing is sourced directly from Vendelux's careers page and normalized into a canonical job model.