SingleStore
Revenue Operations Manager
United States · Vp
Sponsorship not specified$140k-$160kDetected 6 days ago
SQLStakeholder ManagementSalesforceCRMSalesForecastingCompensationCustomer SuccessLeadershipCommunicationOrganizational Skills
About the role
- This is a highly visible, hands-on role for someone who thrives in a data-driven environment and wants to make a meaningful impact at an established, fast-growing software company.
- SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Responsibilities
- Own and optimize sales and customer success processes from account assignment, opportunity management, forecasting, to close won through onboarding, adoption, renewals, expansions, and churn management
- Maintain and improve standardized pipeline, bookings, and forecast reporting for sales performance
- Partner with leadership to ensure alignment across GTM (Marketing, Sales, Channel, and Customer Success) of objectives, processes, handoffs, and ownership
- Provide day-to-day support for internal users. Troubleshoot issues, answer process questions, resolve data problems, and handle operational requests with clear SLAs.
- Support forecasting and planning across the customer lifecycle, from new business through renewals and expansion. Collaborate with Finance to ensure alignment across metrics and performance.
- Evaluate, implement, and optimize tools used by Sales and Customer Success (sales engagement, intent, enrichment, etc.), ensuring strong adoption and measurable impact
- Create and maintain documentation, training, and how-to guides to drive adoption and consistency in tools and processes
- SingleStore is hiring a Revenue Operations Manager to partner closely with a growing Sales organization and the VP of GTM (Go-To-Market) Operations to help scale and optimize our revenue engine.
- You will drive alignment, operational efficiency, and data-driven decision-making across the entire revenue lifecycle with a focus on Sales and Customer Success.
- Manage updates and ensure clean execution across relevant systems.
Requirements
- 3-5+ years of experience in Revenue Operations, Sales Operations, or related roles in a B2B SaaS environment
- Strong analytical and modeling skills with the ability to work with complex datasets and translate insights into actionable recommendations
- Technical expertise and business acumen across end-to-end revenue, with a strong emphasis on sales and post-sales
- The ideal candidate will successfully work cross-functionally with teams throughout the organization, streamlining processes, unlocking insights, and enabling sales productivity and efficiency at scale.
Nice to have
- Strong hands-on experience with Salesforce (reports, dashboards, data model, basic configuration).
- Experience with a Customer Success platform and/or Salesforce administration certification is a plus.
- Demonstrated success working directly with Sales and Customer Success teams, including pipeline and opportunity management, quoting and deals desk, forecasting, data enrichment and governance, and performance analytics.
- Experience with compensation planning and commission processing is a plus.
- Experience with GTM technology, including CRM (Salesforce), sales engagement and prospecting (Outreach, Nooks, LinkedIn Sales Navigator), data enrichment (Cognism, ZoomInfo), and other sales productivity tools.
- AI tools experience is preferred.
Compensation
- SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
- Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package.
- SingleStore's total salary range for this role, if based in Boston,
- $140,000 - $160,000 USD per year
Benefits
- Ensure data accuracy of pipeline and opportunity data, including accounts, contacts, sales stages, forecast categories, ACV, product details, health scores, activities, etc.
- Create customer success dashboards, reports, and analysis to manage metrics such as ARR, retention, NRR/GRR, expansion, churn, health score, product usage, etc.
- Support territory coverage and account ownership models.
Company info
- SingleStore delivers the cloud-native database with the speed and scale to power the world's data-intensive applications.
- With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers.
- Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
- T o all recruitment agencies: SingleStore does not accept agency resumes.
- Please do not forward resumes to SingleStore employees.
- SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
- SingleStore values individuals for their unique skills and experiences, and we're proud to offer roles in a variety of locations across the United States.
- Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package.
- SingleStore's total salary range for this role, if based in Boston, Chicago, New York, Austin, Phoenix, Las Vegas, Seattle, Washington, or Dallas is: $140,000 - $160,000 USD per year
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This listing is sourced directly from SingleStore's careers page and normalized into a canonical job model.