unitedsmarttech
uBreakiFix - Store Lead
Houston, Texas · Full-time
Sponsorship not specifiedDetected 20 days ago
SalesCustomer Support
About the role
- Prospects for career growth based on your preferences.
Responsibilities
- Drive sales and customer service metrics by motivating technicians and holding them accountable for their performance.
- Train and develop the Tech team.
- Implement new processes.
- In this role, you'll serve as a Lead:
Requirements
- Highly recommended experience in sales and customer service.
- Essential experience with device repair, including computers, laptops, tablets, phones, hardware, software, and phone screen LCD replacement.
- Past experience with ability to frequently lift and move items weighing more than 50 pounds.
- A high school diploma or equivalent is required.
- A valid state driver's license and a clean driving record are required.
- Successful completion of a background check and drug screening.
- Flexibility to work variable hours, including weekends and evenings.
- Legal authorization to work in the United States.
- uBreakiFix is an equal-opportunity employer, dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Skills
- Continuous training to enhance your skill set.
- Skill development and practical training.
Compensation
- up to $17 per hour plus monthly incentives
- Don't miss the chance to be part of our expanding network of uBreakiFix retail stores, dedicated to providing device repair services within local communities.
- This is a fantastic opportunity for individuals of all skill levels to join our team.
- In this role, you'll serve as a Lead:
- Drive sales and customer service metrics by motivating technicians and holding them accountable for their performance.
- Demonstrate an understanding of sales behaviors and customer service best practices, ensuring that Technicians are well-versed in the Connected Home product and the 'Serve, Solve, and Sell' approach.
Benefits
- Comprehensive benefits; including: Life insurance, Vision insurance, Dental insurance, and health insurance.
- Paid time off.
- Competitive hourly compensation and benefits package.
Company info
- Consulting with customers to identify issues or explain repair procedures.
- Don't miss the chance to be part of our expanding network of uBreakiFix retail stores, dedicated to providing device repair services within local communities.
Visa & Work Authorization
- employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status
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