Shield AI

Sustainment Project Manager (R5302)

Dallas, Texas · Part-time

Sponsorship not specified$150k-$220kDetected 13 days ago

Project ManagementSupply ChainProcess ImprovementRecruitingCustomer SuccessCustomer SupportCadenceRoboticsLeadershipCommunicationLean Manufacturing

About the role

Own and maintain the V-BAT sustainment action tracker, ensuring actions, owners, due dates, blockers, decisions, and status are accurate and current.
Drive the weekly sustainment review rhythm, including agenda management, action follow-up, decision tracking, and escalation preparation.
Lead sustainment escalation reviews for aging, blocked, customer-impacting, or fleet-readiness-impacting issues.
Coordinate across Fleet Support, Sustainment Engineering, Product Engineering, Quality, Manufacturing, Supply Chain, Customer Success, and Operations to align ownership, priority, and execution path.
Maintain clear visibility into top customer-impacting and fleet-impacting sustainment issues.
Drive progress on corrective actions, obsolescence actions, configuration changes, maintenance releases, service actions, and field support actions.
Identify risks, blockers, dependencies, and resource constraints that may delay sustainment execution or impact customer support.
Support maintenance release coordination, release readiness reviews, and field rollout planning.
Partner with technical teams to ensure configuration changes, service actions, and corrective actions are coordinated with appropriate stakeholders before field execution.
Drive accountability without direct authority by aligning stakeholders around priorities, timelines, and customer or fleet impact.

6+ years of experience in technical project management, technical program management, engineering operations, sustainment, aviation operations, manufacturing operations, product support, or complex hardware execution.
Experience managing or coordinating corrective actions, configuration changes, obsolescence actions, service actions, production issues, field issues, or fleet-impacting sustainment actions.
Experience supporting customer-impacting technical issues in a high-reliability hardware, aerospace, defense, robotics, aviation, manufacturing, or similarly complex operational environment.
Strong written communication skills, including the ability to convert technical details into concise status updates, risk summaries, decision requests, and executive briefings.
Ability to operate independently in ambiguous, fast-moving environments and impose structure where processes are immature, evolving, or cross-functionally complex.

Experience with UAS, aviation sustainment, aerospace manufacturing, defense programs, fielded hardware systems, or deployed technical products.
Familiarity with MRB, FRACAS, RCCA, ECO/ECR processes, configuration management, fleet readiness, service bulletins, maintenance releases, or field retrofit execution.
Experience working in a startup, high-growth, defense technology, aerospace, or advanced manufacturing environment.
PMP, Lean Six Sigma, APICS, aviation maintenance, engineering operations, or related certification preferred but not required.
Full-time regular employee offer package:
Temporary employee offer package:
All offers are contingent on a cleared background and possible reference check.
Please speak to your talent acquisition representative for more information.

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.

Pay within range listed + Bonus + Benefits + Equity
Prepare leadership updates on sustainment status, priority risks, customer impacts, aging actions, and execution health.

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide.

This listing is sourced directly from Shield AI's careers page and normalized into a canonical job model.