Cable ONE

Field Technician - Cleveland, MS

Cleveland MS · Contract

Sponsorship not specifiedDetected 51 days ago

Customer SupportCommunicationProblem Solving

About the role

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
This role offers an extensive training program with both one-on-one and group training classes.

This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Values each customer while working hard to keep their business and support our communities.

A good driving record and a valid driver's license in the state you are applying.
Regular and predictable attendance is required.
If you have never thought about a career as a Field Technician, it's time to think again!
Flexibility to go beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position, you will need to successfully work in small and confined areas
lift to 80 lbs.
work on a ladder
and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies

Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
Total comp of base plus bonus up to $19 an hour! (based on national average) Relocation assistance is available for the right candidate.
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
The equivalent combination of education and experience is also acceptable.

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most.
Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Connect our customers to what they love by installing customer service drops or outlets in both residential and business.
You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.

This listing is sourced directly from Cable ONE's careers page and normalized into a canonical job model.