Brightside Health Jobs

Staff Engineer, RCM

Remote (United States) · Staff+

Sponsorship not specifiedDetected 26 days ago

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About the role

When combined with precision psychiatry and leading-edge therapeutic techniques, we're able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.
What you'll be doing as Staff Engineer, RCM: A successful Staff Engineer on this team will not just write excellent code.
In practice, that means you will: Identify the highest-leverage problems in eligibility, claims, billing, or payer workflows.

They will make the Enterprise product perform better.
We can promise you that, as a member of the Brightside team, you'll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.
We are looking for an experienced Staff Engineer to lead technical work on our Enterprise team, reporting to the Engineering Manager, Enterprise.
You'll partner closely with Product, RCM Operations, and Clinical Operations to turn ambiguous, regulated problems into durable software.

Experience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks.
A track record of operating autonomously on ambiguous, cross-functional problems.
Strong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs.
Strong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.
Comfort working in regulated or high-trust systems where correctness, privacy, and auditability matter.
you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.

Experience with modularized monoliths, Packwerk, CQRS, event-driven systems, or service boundaries inside larger applications.
Experience designing AI-assisted workflows, especially where human review, auditability, and safety matter.
Familiarity with HIPAA, PHI handling, SOC 2, or other regulated-industry constraints.

Identify the highest-leverage problems in eligibility, claims, billing, or payer workflows.
Connect technical work to patient, operational, and business outcomes.
Use data to understand where systems are failing and whether your changes worked.
Simplify complex workflows without ignoring the realities of healthcare, insurance, and revenue cycle operations.
Help other engineers make better technical decisions.
Create clarity where there was ambiguity.
Ship work that is reliable, observable, and maintainable.

You'll collaborate with professionals across engineering, product, and clinical teams, all dedicated to transforming mental healthcare.
Our culture fosters continuous learning, empathy, and cross-functional collaboration.
At Brightside, we recognize that building life-changing technology for mental health is both a responsibility and a privilege.
Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it.
You'll own the systems behind eligibility, claims, billing, and payer integrations - work that directly determines whether patients understand their coverage and whether Brightside gets paid.

We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment.
We're looking for someone who runs toward ownership and leaves every codebase, teammate, and process better than they found it.

This listing is sourced directly from Brightside Health Jobs's careers page and normalized into a canonical job model.