Google Fiber

Customer Acquisition Manager II, Direct Sales Representatives

Kansas City, Missouri · Mid · Full-time

Sponsorship not specified$111k-$122kDetected 9 days ago

HubSpotSalesforceCRMSalesExcelCAMCommunication

About the role

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow
their careers and find their spot to belong.

Independently manage and lead a high-performing team of Direct Sales Reps, ensuring delivery of team objectives and results.
Develop, train, and enable the sales reps on your team by designing data-driven plans and holding regular, structured 1:1 and team meetings.
Identify and communicate systemic areas of improvement for the business, proactively leading cross-functional efforts with the Tech Ops team and other partners to initiate changes agreed upon by leads to improve field escalation resolution and exceed SLA targets.
Drive strategy by independently engaging with chambers of commerce and community organizations to secure high-impact partnerships that deepen community ties and directly contribute to local and regional objectives.
As a Customer Acquisition Manager (CAM), you will help develop and manage the day-to-day execution of the market-level strategy for residential sales channels.
You will also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.
Experience building and motivating direct sales teams and/or managing sales vendor teams in the telecom industry.
Experience working with multiple cross-functional partners and stakeholders to achieve business targets and goals.

Bachelor's degree or equivalent practical sales or business experience.
3 years of door to door (D2D) sales experience.
2 years of experience leading or managing a sales team including onboarding, training, and coaching.
Experience using concise and organized written and verbal communication to persuade and update internal and external stakeholders regularly.
You will be charged with leading a team towards achieving the sales goals required for customer growth.

The US base salary for this full-time position is $111,200 - $122,300 + bonus + benefits.

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round.
Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

ployment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status

This listing is sourced directly from Google Fiber's careers page and normalized into a canonical job model.