AlphaSense
Account Manager, Corporate
Remote - United States
Sponsorship not specified$96k-$120kDetected 6 days ago
SalesAccount ManagementOutbound SalesExcelRecruitingCustomer SuccessResearchCommunication
About the role
- In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.
- You will work with a variety of clients across all industries and verticals.
- While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper.
Responsibilities
- Collaborate with Account Executives to identify growth opportunities within the book of business
- Understand the ins and out of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
- With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.
Requirements
- Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly
- You possess a natural intellectual curiosity with the ability to learn and adapt quickly
Compensation
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables.
- In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.
Benefits
- Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
- You may also be offered a performance-based bonus, equity, and a generous benefits program.
Company info
- Our Customer Success team is made up of Product Specialists and Account Managers who are passionate about helping our clients succeed.
- We partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally.
- As a team, we are committed to providing value to our clients.
- We take a consultative approach to solve challenges through our product, ensuring our customers have the right data to make informed decisions.
- We focus on retaining customers, maximizing product usage, and collaborating with the sales team to uncover growth opportunities.
- We are a rapidly growing SaaS company and are incredibly passionate about our product.
- We are looking for individuals who understand best practices for client engagement within a SaaS environment;
- The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base.
- You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment;
- Identify revenue at risk in order to best position the company to prevent churn
- Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
- Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
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This listing is sourced directly from AlphaSense's careers page and normalized into a canonical job model.