flexspring

Account Manager

Montréal, Quebec, Canada

Sponsorship not specifiedDetected 20 days ago

Stakeholder ManagementSalesforceCRMAccount ManagementNegotiationSAPHRISCustomer Success

About the role

This role sits at the intersection of customer success, business growth, and integration expertise.
You will work closely with customers and internal teams to align business goals, promote adoption, and translate integration outcomes into measurable value.

Own the end-to-end renewal process for your accounts, proactively managing risk and driving high retention
Build strategic account plans that connect customer objectives with Flexspring's integration roadmap
Develop customer advocates and secure references through success stories, case studies, and participation in go-to-market initiatives
Serve as the primary post-sale point of contact, building long-term relationships with HR, IT, and Finance leaders
Partner closely with Product, Sales, and Delivery teams to share customer insights and influence product direction
Strong experience building and maintaining executive-level relationships.

3+ years of experience in Account Management, Customer Success, or a related role within SaaS, HR tech, or a technology-driven environment.
Proven track record of managing renewals and driving account expansion within an existing customer base.
Experience working with CRM platforms such as Salesforce
Data-driven mindset with the ability to articulate business outcomes and return on investment.

Experience with HR and/or financial data integrations
Exposure to enterprise HR platforms such as Workday, SAP, Oracle, ADP, UKG, or Paylocity
Additional language skills such as French, Spanish, Arabic, or other languages
Team events and opportunities to connect with colleagues.
Opportunity to work with cutting-edge technologies.

Flexspring is an iPaaS (Integration Platform as a Service) company specializing in HR data integrations.

Flexspring is an iPaaS (Integration Platform as a Service) company specializing in HR data integrations. We partner with HR teams and HR software companies to design and deliver custom integrations that connect HR, payroll, and business systems, reduce manual work, improve data accuracy, and help people's operations run more efficiently.
The Role
As an Account Manager at Flexspring, you will serve as a trusted partner to customers after implementation, ensuring they realize ongoing value from our integration solutions. You will own relationships across your book of business, balancing customer advocacy with commercial responsibility to drive renewals, expansion, and long-term partnerships.
This role sits at the intersection of customer success, business growth, and integration expertise. You will work closely with customers and internal teams to align business goals, promote adoption, and translate integration outcomes into measurable value.
We partner with HR teams and HR software companies to design and deliver custom integrations that connect HR, payroll, and business systems, reduce manual work, improve data accuracy, and help people's operations run more efficiently.
As an Account Manager at Flexspring, you will serve as a trusted partner to customers after implementation, ensuring they realize ongoing value from our integration solutions.

Flexspring is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
Flexspring is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Flexspring are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Flexspring does not tolerate discrimination or harassment based on any of these characteristics.

This listing is sourced directly from flexspring's careers page and normalized into a canonical job model.