Hillpointe

Hillpointe

Resident Experience Manager

Yulee, FL

Sponsorship not specifiedDetected 17 hours ago
CRMProcess ImprovementProcurementCustomer SupportCommunicationTime Management

About the role

  • Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.
  • Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe.
  • This is more than just a job - it's a career-defining opportunity!

Responsibilities

  • Collaborate on marketing strategies and social media presence to drive traffic and boost occupancy rates.
  • Lead and support the guest service team by providing guidance, delegating tasks, and ensuring performance standards are met to achieve occupancy goals.

Requirements

  • Frequently required to sit, stand, walk, bend, kneel, stoop, and reach while performing daily duties.
  • Ability to move throughout the property, including leasing offices, model units, residential buildings, and outdoor common areas.
  • Ability to climb stairs and navigate multi‑story buildings as required.
  • Ability to lift, carry, push, or pull up to 25 pounds occasionally (e.g., marketing materials, signage, office supplies).
  • Ability to operate standard office equipment including computers, phones, printers, and mobile devices.
  • Ability to communicate effectively in person, over the phone, and via electronic communication.
  • Two or more years of property management experience required.
  • Ability to quickly learn new software systems, understand data as it relates to the goals, and communicate outcomes.
  • Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
  • Ability to work a flexible schedule, including weekends.
  • Detail-oriented with excellent organizational and time management skills
  • High School diploma or equivalent.
  • Ability to physically access all community areas.
  • Valid driver's license for property operations and local travel (if required)

Nice to have

  • Previous experience in leasing, sales, customer service, or related field preferred

This listing is sourced directly from Hillpointe's careers page and normalized into a canonical job model.