Abercrombie & Fitch

Abercrombie & Fitch

IT Comms Specialist (Third Shift)

Columbus, Ohio

Sponsorship not specifiedDetected 2 days ago
ReactCustomer SupportCommunication

About the role

  • This position is for our Third Shift and will require overnight and weekend work.

Requirements

  • This role demands a high attention to detail, a strong sense of composure, and the ability to triage multiple work streams.

Nice to have

  • Function as a Jr.
  • Apply updates when needed to StatusPage
  • Monitor ESP batch jobs and coordinate corrective action with respective job owners
  • Fulfilling requests for new members and updating teams
  • Calling out when P1s are unacknowledged
  • Alert suppression as dictated by change management
  • Bachelor's Degree or related experience
  • Experience with O365 preferred

Skills

  • An emphasis is placed on customer service skills and clear communication in time-sensitive scenarios.

This listing is sourced directly from Abercrombie & Fitch's careers page and normalized into a canonical job model.