Renewal by Andersen

Renewal by Andersen

Credit Department Administrator

Indianapolis, IN

Sponsorship not specifiedDetected 36 days ago
SalesforceAccountingCustomer SupportResearchCommunicationCollaborationProblem SolvingTime ManagementOrganizational SkillsMicrosoft OfficeAccounts Payable

About the role

  • The Credit Department Administrator provides administrative and operational support to the Credit Department by processing change orders, plan changes and credit line increases and ensuring the accuracy of credit-related records. This role will also be responsible for dispute resolutions. This role serves as a key liaison between customers, sales teams, and
  • finance personnel to support effective credit risk management and timely account resolution.

Responsibilities

  • Maintain accurate customer credit files, account records, and credit limits within company systems.
  • Maintain accurate records of customer correspondence, credit approvals, and account changes.
  • Partner with Sales, Customer Service, and Operations teams to resolve customer account issues.
  • Provide administrative support to the Credit Manager and Credit Analysts as needed.
  • Compliance & Audit Support
  • DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

Requirements

  • Experience supporting credit operations.
  • Experience in a high-volume credit or accounts receivable environment.
  • Knowledge of dispute resolution processes.
  • 2+ years of administrative, accounts receivable, collections, credit, or finance experience.
  • Strong knowledge of accounts receivable and credit operations.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
  • Associate's degree in Finance, Accounting, Business Administration, or related field preferred.
  • Experience working with SalesForce and credit management software preferred.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent customer service, communication, and problem-solving abilities.

Nice to have

  • Credit Department Administrator
  • Renewal by Andersen - Indianapolis, IN
  • Position Summary
  • This role will also be responsible for dispute resolutions.
  • Credit Administration
  • Receive, review, and process customer changes on existing accounts.
  • Verify customer information, request required stipulations, and supporting financial documentation.
  • Ensure compliance with company credit policies and procedures.

Compensation

  • Compensation and Benefits:

Benefits

  • Medical, dental, vision, and life insurance.
  • PTO & paid holidays.
  • Employee perks discount program, and more!

Company info

  • Be part of a passionate team that's redefining the home improvement experience and help shape the future of a thriving industry leader.

Visa & Work Authorization

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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This listing is sourced directly from Renewal by Andersen's careers page and normalized into a canonical job model.