Talent Voyager

Talent Voyager

Customer Success Manager

Tampa, Florida, United States

Sponsorship not specifiedDetected 27 days ago
Account ManagementCustomer SuccessLeadershipCommunicationMentoringOrganizational Skills

About the role

  • This is not a passive account management role.
  • Your primary KPI: client retention (minimum 70%).

Responsibilities

  • You will own the full client lifecycle - from onboarding through to program completion - driving strategy, accountability, implementation, and retention, with a strong focus on revenue growth.

Nice to have

  • 3+ years in Customer Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.
  • Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Benefits

  • We are hiring a Customer Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs.

This listing is sourced directly from Talent Voyager's careers page and normalized into a canonical job model.