Liberty Software
Pharmacy Support Account Manager
Grapevine, TX
Sponsorship not specifiedDetected 2 days ago
Account ManagementCustomer SupportCommunicationCritical ThinkingTime Management
About the role
- Become the trusted advisor helping pharmacies thrive!
- Please Note: This is a non-sales, in-person, role based in our Grapevine, TX office.
Responsibilities
- Build and maintain strong, long-lasting relationships with assigned pharmacy accounts, including owners, pharmacists, technicians, and clerks
- Accurately document all interactions and actions in tracking software
- Are you ready to build lasting relationships, solve complex challenges, and guide pharmacy teams toward success?
- We're excited to grow our Account Management team with individuals who can deliver expert support and personalized service-acting as the dedicated point of contact for assigned pharmacy clients.
Requirements
- Minimum 2 years of relevant experience required (customer service, retail pharmacy, technical support, or similar)
- Solid basic computer skills and proven ability to quickly master new software applications
- Professional, friendly, and patient demeanor essential
- Excellent verbal and written communication skills, able to engage all client levels-from pharmacy owners to clerks
- Strong multitasking, organizational, and time management skills
- Detail-oriented with strong typing and documentation abilities
- Excellent listening and critical thinking skills
Nice to have
- Pharmacy Technician certification and retail pharmacy knowledge a plus
- Bachelor's degree in business, communications, computer science, or related field preferred
- Experience with Liberty Software products is a plus
Benefits
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Employer contributions to Health Savings Accounts (HSA )
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Company info
- At Liberty Software, we proudly partner with pharmacies nationwide, helping them support their patients with powerful, user-friendly software.
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This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.