Liberty Software

Liberty Software

Pharmacy Support Account Manager

Grapevine, TX

Sponsorship not specifiedDetected 2 days ago
Account ManagementCustomer SupportCommunicationCritical ThinkingTime Management

About the role

  • Become the trusted advisor helping pharmacies thrive!
  • Please Note: This is a non-sales, in-person, role based in our Grapevine, TX office.

Responsibilities

  • Build and maintain strong, long-lasting relationships with assigned pharmacy accounts, including owners, pharmacists, technicians, and clerks
  • Accurately document all interactions and actions in tracking software
  • Are you ready to build lasting relationships, solve complex challenges, and guide pharmacy teams toward success?
  • We're excited to grow our Account Management team with individuals who can deliver expert support and personalized service-acting as the dedicated point of contact for assigned pharmacy clients.

Requirements

  • Minimum 2 years of relevant experience required (customer service, retail pharmacy, technical support, or similar)
  • Solid basic computer skills and proven ability to quickly master new software applications
  • Professional, friendly, and patient demeanor essential
  • Excellent verbal and written communication skills, able to engage all client levels-from pharmacy owners to clerks
  • Strong multitasking, organizational, and time management skills
  • Detail-oriented with strong typing and documentation abilities
  • Excellent listening and critical thinking skills

Nice to have

  • Pharmacy Technician certification and retail pharmacy knowledge a plus
  • Bachelor's degree in business, communications, computer science, or related field preferred
  • Experience with Liberty Software products is a plus

Benefits

  • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
  • Family coverage available with Liberty contributing 50% of the premium
  • Employer contributions to Health Savings Accounts (HSA )
  • Generous paid time off and paid holidays
  • Tuition reimbursement and continuing education support
  • Adoption expense reimbursement
  • Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
  • Confidential counseling resources for mental health, financial planning, and more, via Optum EAP

Company info

  • At Liberty Software, we proudly partner with pharmacies nationwide, helping them support their patients with powerful, user-friendly software.

This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.