Qualified Health PBC

Qualified Health PBC

Senior DevOps Engineer

Palo Alto - Hybrid · Senior

Sponsorship not specifiedDetected 35 days ago
PythonGoBashGCPAzureCloud PlatformsKubernetesTerraformCI/CDDevOpsSite Reliability EngineeringTemporalLLMsRAGAI OrchestrationIncident ResponseComplianceZero TrustHIPAACommunicationArgo CD

About the role

  • We're looking for a Senior DevOps Engineer / Site Reliability Engineer to ensure the reliability, performance, and operational excellence of our production environments powering AI solutions for major health systems.

Responsibilities

  • Partner with engineering teams to ensure services are production-ready before release, including reviewing deployment patterns, failure modes, resource requirements, and rollback strategies
  • Design and maintain observability infrastructure including metrics, logging, distributed tracing, and dashboards across multi-cloud environments
  • Define and manage alerting policies, SLIs/SLOs, and on-call rotations to ensure timely response to production issues
  • Lead and support incident response for production issues, drive root cause analysis, and coordinate hotfix deployments when needed
  • Author and maintain release documentation, runbooks, incident postmortems, and operational playbooks
  • Provide day-to-day operational support to engineering teams, unblocking deployments, debugging production issues, and improving developer experience around shipping to production
  • Design and maintain zero trust network architectures, ensuring secure connectivity across multi-cloud environments and tenant boundaries
  • Build and improve CI/CD pipelines and release processes to make production deployments safer, faster, and more predictable
  • Develop automation in Python and Terraform to reduce toil and codify operational best practices
  • Manage Kubernetes-based workloads in production, including troubleshooting cluster issues, optimizing resource utilization, and maintaining workload reliability

Requirements

  • 6+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering, with at least 3 years directly managing production workloads
  • Strong proficiency with Terraform including module development, state management, and multi-environment architectures
  • Deep experience operating production Kubernetes environments, including troubleshooting, networking, workload management, and cluster operations
  • Hands-on experience with both Google Cloud Platform and Microsoft Azure services
  • Production experience with Temporal or comparable workflow orchestration systems
  • Strong proficiency in Python for automation, tooling, and operational scripting
  • Experience leading incident response, including on-call rotation management, runbook development, and postmortem processes
  • Track record of partnering with engineering teams to improve production readiness and release practices
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience

Skills

  • Experience in healthcare industry with understanding of HIPAA compliance requirements
  • Familiarity with HITRUST or similar compliance frameworks
  • Experience operating LLM-based systems, agentic workflows, or RAG pipelines in production
  • Experience with GitOps workflows (Rancher Fleet, ArgoCD, or Flux)
  • Experience building and operating multi-tenant SaaS infrastructure
  • Familiarity with chaos engineering and reliability testing practices
  • Prior experience as a founding or early SRE/Platform hire at a startup
  • Google Cloud Platform (primary) and Microsoft Azure
  • Google Kubernetes Engine (GKE)
  • Terraform and Terragrunt
  • Temporal for workflow orchestration
  • Python, Go, Shell scripting

Compensation

  • Pay & Benefits: The pay range for this role is between $170,000 and $220,000, and will depend on your skills, qualifications, experience, and location.

Benefits

  • This role is also eligible for equity and benefits.
  • Join our mission to revolutionize healthcare with AI.
  • TRANSFORM HEALTHCARE WITH US.
  • At Qualified Health, we're redefining what's possible with Generative AI in healthcare.
  • Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring-working alongside leading health systems to drive real change.
  • It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care.
  • JOIN US IN SHAPING THE FUTURE OF HEALTHCARE.

This listing is sourced directly from Qualified Health PBC's careers page and normalized into a canonical job model.