Via
Launch Principal
New York City; San Francisco · Principal
Sponsorship not specified$120k-$160kDetected 22 days ago
Product ManagementProduct StrategyStakeholder ManagementPerformance ManagementLeadershipMentoringAdaptability
About the role
- Translate weekly and monthly performance data into decisions
- Represent Via to community stakeholders, local officials, and riders
- Identify and execute cost and efficiency improvements that strengthen margin without compromising service
Responsibilities
- You plan ahead, manage risks and design processes that prevent things from going wrong and, if they still do, you find what's going wrong, own it, and fix it
- Own and manage launch of new Via services, from technology implementation to operational setup
- Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
- Build an operation where people feel accountable, supported, and proud of what they're delivering
- Hire, develop and train frontline leaders who will run the long-term operations
- Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
- Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
- Ownership mentality: You get things done. You plan ahead, manage risks and design processes that prevent things from going wrong and, if they still do, you find what's going wrong, own it, and fix it
Requirements
- Minimum of 5+ years of experience in operations, consulting, strategy, tech or a field with meaningful client accountability and a demonstrated ability to lead big projects and develop teams
Compensation
- $120,000-$160,000
- There has never been a more exciting time to be on the cutting edge of public mobility.
- Ready to join the ride?
- Final salary will be determined by the candidate's experience, knowledge, and skills.
Benefits
- Salary reflected does not include equity or variable pay, where applicable
- We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
Equal opportunity
- Via is an equal opportunity employer.
This listing is sourced directly from Via's careers page and normalized into a canonical job model.